We wish, but at this time we do not have capacity for custom orders.

Contact us: info@frolickshop.com

Discount or promotional codes can't be combined. FROLICK will automatically honor the better discount for your purchase. For any issues when using codes, please email us for resolution.

Each 🇺🇸 hand crafted FROLICK is perfectly imperfect & may vary slightly in size, pattern placement, and/or color.

We are very pawticular, so each FROLICK must pass our extensive quality inspection prior to shipment. In the unlikely event that a FROLICK does arrive damaged, please email us within 7 days of delivery regarding resolution.

Purchased FROLICKS are yours for the keeping. 🖤 Please visit SIZE MATTERS to ensure you are properly sizing up the situation. We do not accept returns or exchanges. However, if you're not hundo p satisified, please email us regarding a resolution.

Please keep a close eye on curious & chewy doggos. By using our products, the customer accepts all responsibility. Our paws are clean.🐾

CARRIER ★ USPS First Class

FEE ★ YAY!! Free shipping on purchase of 2+ FROLICKS automatically applied. Otherwise, there is a $6 flat ship fee.

INCORRECT ADDRESS AND/OR RETURNED PACKAGE ★ Ruh-Roh... if the 'ship to' address has been entered incorrectly at checkout, please email us immediately to correct.

★ If your order has not yet shipped (phew!), we will adjust the address accordingly.

★ If your order has already shipped (doggone it!), the customer is responsible for any newly incurred shipping costs.

INTERNATIONAL ★ We currently ship within US only. 🇺🇸

LOST OR STOLEN PACKAGE ★ Bummer ☹ in the unlikely event this should occur, please file a USPS Claim. While FROLICK is not responsible for lost or stolen packages, if there is something we can help with please email us.

ORDER PROCESSING TIME ★ 2-5 biz days

SHIP TIME ★ 2-5 biz days

TRACKING ★ Once your order has shipped, you'll receive emails with tracking info & status updates. Tracking & delivery are then managed via USPS.

FROLICK accepts most major credit cards. All payments are collected via shopify payments.

We are flattered 🖤 but FROLICK is currently DTC only.